Get in Touch
We're here to answer your questions, provide guidance, and help you discover the perfect products for your intimate wellness journey.
We'd Love to Hear From You
Whether you have questions about our products, need assistance with an order, or simply want to share your experience, our team is ready to assist you.
Customer Service:
Monday-Friday: 9am-5pm
Online Support:
Available during business hours
Connect With Us
We value your feedback and are committed to providing exceptional service. Our team is ready to assist you with any questions or concerns.
Our Promise
We aim to respond to all inquiries within 24 hours during business days. Your satisfaction is our priority.
Frequently Asked Questions
Where can I purchase Eros products?
Eros products are available through our network of authorized retailers across South Africa. Visit our 'Where to Buy' page to find a store near you or shop online through our retail partners.
How can I become a retailer for Eros products?
We're always looking to expand our retail partnerships. Please contact our distribution team at partners@eros.co.za with your business details for more information on becoming an authorized Eros retailer.
Do you offer product demonstrations or training?
Yes, we provide product demonstrations and training sessions for our retail partners. We also occasionally host public events and workshops. Sign up for our newsletter to stay informed about upcoming events.
How can I get product support or information?
Our product specialists are available to answer any questions about our product range. Contact us through this form or email support@fangs.co.za for detailed product information, usage guidelines, or troubleshooting assistance.